General terms of Assist2go

In short, for Avsaro

• The terms apply to everything Assist2go offers to clients who act in the course of a business or profession. They do not apply to consumers: a consumer cannot order Avsaro on avsaro.com.
• The order page is an invitation to order. Your order is the offer. The agreement comes about when we approve your order and confirm that by email (article 5.14).
• The subscription starts on the day we approve your order and runs for at least 12 months. If you pay monthly, it then renews by one month at a time and you can cancel every month with 1 month's notice. If you pay a year in advance, it renews by 12 months at a time and you can stop up to 1 month before the year ends. You get a reminder 60 days before the end. If we give notice, the notice period is 3 months and we help you with the export and handover (articles 6.12 and 6A).
• You choose how you pay: monthly, or a year in advance (11 months paid, the twelfth month free). You can usually switch from monthly to a year on the day you choose (if that day does not work, you choose another day or contact us), and from a year to monthly at the next renewal. If you stop earlier than the end of a paid year, you get no money back for the remaining months (article 6A).
• There are no connection, set-up or installation costs. Your first invoice covers the first month or the first year, depending on your choice. After that we invoice in advance for the next period, payable within 14 days, for example by iDEAL (articles 8.9 and 8.15).
• Hosting and management are included. Support is not included: we give it on your request, in quarters of an hour and only after your approval in advance (articles 20.10 to 20.13).
• For the first 12 months the price per month and the price per year do not change. After that the price can rise at most once a year by the CBS consumer price index, with a maximum of 5 percent per year, after an announcement of at least 2 months (article 10.7).
• After the end you receive, on request, an export of all your data at no cost (article 31.8).
• If you switch provider during the first 12 months, you pay a fee equal to the subscription amount for the remaining months after the transition period of at most 30 days (articles 6.11 and 6.12).

• Data processing agreement
• Privacy statement