Privacy statement
Here you can read in short which data Assist2go processes when you visit our websites, request a call, try the Avsaro demo, order Avsaro or are our client. The full statement is in Dutch and the Dutch text is binding.
1. Who is responsible
Assist2go, a sole proprietorship, is the controller for the processing described here.
- Address: Lindenlaan 27, 3931 ZK Woudenberg, the Netherlands
- Chamber of Commerce (KvK): 42071129
- Email for all questions about your data: info@assist2go.nl
If you use Avsaro, we have two roles. For our own administration (your order, invoices, payments, the proof of your agreement and our contact with you) we are the controller. For the data in your own Avsaro we are the processor. You decide what happens to that data. We describe our arrangements in the data processing agreement that you accept with your order.
2. Which data, and why
- Visiting our websites: IP address, time, requested page and browser in the server logs, to secure the sites and investigate faults. Log files are kept for at most 90 days.
- Contact form and call request: your name, company, email address, phone number, KvK number, place, website and your message, to answer your question and prepare a quote.
- Avsaro demo: your name, email address and optionally your company. With your consent only, we send one follow-up email with an unsubscribe link.
- Ordering Avsaro: company name, KvK number, address, your name, email address, phone number (optional), invoice address, the name of your portal, the versions of the terms you accept, the time and a fingerprint of the text shown. Of your IP address we only keep an encrypted form. We check your KvK number in the Trade Register.
- Becoming a client: contact details, company details, invoices and payments, kept for the statutory period (7 years for financial data).
You do not have to provide data, but without the data we ask for we cannot process your request or order.
3. Who receives your data
We use parties for hosting (Strato, Berlin), email (Microsoft, Resend), payments (Mollie), domain names (TransIP) and our bookkeeping. We check your KvK number with the Chamber of Commerce (KvK API): only the KvK number, the postcode and the house number or the search term go there. In the call request form, the postcode and house number (or street, house number and town) you enter go from our server to the address service of PDOK (Kadaster) to complete the address; your name, email address and IP address do not go with it. We do not sell your data. We process your data within the European Economic Area. Where a party belongs to a group outside the EU, we use a safeguard the law allows, such as the standard contractual clauses.
4. Your rights
You can ask for access, correction, deletion, restriction and transfer of your data, object to processing based on a legitimate interest, and withdraw a consent at any time. Email info@assist2go.nl. We respond within a month. You can also complain to the Dutch Data Protection Authority (autoriteitpersoonsgegevens.nl).
5. Cookies
avsaro.com sets no cookies for tracking or advertising and uses no analytics or marketing trackers. Only if an order without JavaScript fails do we set a functional cookie for ten minutes, to put the details you entered back in the form. The tick boxes are not kept. The site does not load scripts, fonts or images from other services.
6. The Dutch text is binding
This is a short summary and does not replace the privacy statement. If this summary and the Dutch text differ, the Dutch text applies.